Salon Redo Policy
At B Blonde Salon we are committed to ensuring that you love your look! If you are not completely satisfied with your service, we are happy to offer a redo under the following terms:
Eligibility for Redo:
A redo request must be made within 7 days of the original appointment. – The redo is limited to adjustments on the original service provided. It does not cover changes to the style, color, or service originally requested. – Only one redo appointment is permitted per service.
Conditions for Redo:
The redo service will be performed by the original stylist or another stylist at the discretion of salon management. – The redo service must be scheduled within 7 days of the redo request. – Redo services are complimentary; however, no refunds will be issued.
Non-Eligible Situations:
A redo is not applicable if the dissatisfaction is due to a change of mind after the service has been completed or if the instructions provided at the time of the original service were followed. – Services performed by other salons or self-adjustments will void eligibility for a redo.
Special Circumstances:
For certain complex services, additional charges may apply for significant adjustments or corrections. – If a product was purchased as part of the service and has been used, it is non-refundable. We appreciate your trust in [Salon Name], and we are here to work with you to ensure that your experience meets your expectations. Please do not hesitate to contact us with any questions. —
This policy protects the salon from unnecessary losses while also ensuring that clients feel heard and valued.
We greatly appreciate your understanding and cooperation with this policy. Should you have any questions or need further clarification, please do not hesitate to reach out to us.
Thank you for choosing our services. We look forward to serving you and meeting your needs.